Guest services
We handle the details
Your time in the rainforest is precious. Mid-stay refreshes, BBQ prep, pet arrangements — add what you need and get back to relaxing.
For those enjoying a longer visit, enhance your stay with a complete mid-stay clean. While you're out exploring, our team will restore the property to the pristine condition you arrived in.
This service includes fresh bed linens, new towels, and a thorough cleaning of the kitchen, bathrooms, and all living areas.
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Enjoy the BBQ and leave the finishing touches to us. Your BBQ preparation charge covers the professional scrubbing and reset of the BBQ for the next guests.
Before checkout, simply place the grill plate in the dishwasher, select the heavy wash cycle, and leave the BBQ as you found it. A single charge applies per house if the BBQ is used during your stay.
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We absolutely love welcoming your pets to the creek. Because of the extra deep-clean required to keep the retreat pristine, we have a small $20 nightly pet rate.
Add the fee to your booking now, or waive it completely by sharing a photo of your pet enjoying the property during your stay and tagging us on social media.
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Did your furry friend have a little too much fun exploring the hinterland? No worries — we'll happily take care of any extra cleaning after your departure.
Paw prints, excess fur, or unexpected mess — book this service for a completely stress-free check-out.
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Our wonderful cleaning team works hard to keep Snows Creek pristine for every guest. If you'd like to show your appreciation, you can leave a tip here.
Every gesture is passed on directly to the team who care for the retreat.
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Internal test
$0.50 live checkout to verify payment and scheduling emails. Fill in the booking fields as you would for a real guest, then pay with your card.
Secure checkout via Stripe
Secure booking
Every add-on can be booked securely below. If you need something bespoke, send us a message and we'll help.
